We're Hiring!: Studio Operations / Customer Care Assistant

We're Hiring!: Studio Operations / Customer Care Assistant

Studio Operations & Customer Care Assistant

$25/hour | Part-Time | In-Studio | Highland Park, Los Angeles, CA

We’re looking for a reliable, efficient, and warm Studio Operations & Customer Care Assistant to join our team. This is an in-person role, 2 days per week (Tuesdays + Thursdays) with the potential to grow into a larger role with added hours and benefits.

✦ Position Details

  • Schedule: 2 days/week (Tues + Thurs)

  • Pay: $25/hour

  • Trial Period: 2.5 months (prospective start between June 30th - July 7th)

  • After trial: transition to 21 hours/week (3 full days)

  • Future potential: 32 hours/week with benefits

✦ Future Benefits (after trial period + transition):

  • 3 weeks paid time off annually

    • 1 personal week

    • 2 full studio off weeks (Winter break / Summer break)

  • 1 week sick PTO

  • Co-op style bonuses (future)

  • 401(k) matching (future)

✦ Responsibilities

Operations

  • Pack and ship customer orders

  • Studio upkeep: cleaning, tidying, watering plants, running errands

  • Inventory management and product listings

  • Vendor and product research

Customer Care & Admin

  • Respond to customer emails with clarity and warmth

  • Maintain and update Shopify site and product photos

  • Assist with light administrative tasks

  • Track updates and tasks in Notion

  • Take detailed notes and stay organized

✦ You’re a Great Fit If You:

  • Are deeply organized, punctual, and detail-oriented

  • Love efficiency and making systems better

  • Are an independent worker with a self-starting mindset

  • Communicate with clarity and kindness

  • Can shift between tasks with ease

  • Are an excellent note taker and fast typer

✦ Requirements

  • 1+ year of Shopify experience

  • Proficient with Notion, Google Drive, and Zoom

  • Comfortable lifting 25+ lbs

  • Reliable transportation

  • Valid California Driver’s License

  • Preferred: retail experience, familiarity with startups or small businesses

✦ Our Studio Values

We are a queer-owned and operated business committed to equity, inclusion, and collective care.
Our team and community reflect a deep commitment to anti-racism, feminism, trans inclusion, and queer liberation. We prioritize working with and employing BIPOC and LGBTQIA+ individuals.

We actively oppose fascism, white supremacy, and all forms of discrimination.
We’re looking for someone whose values align with ours and who is excited to contribute to a studio culture rooted in respect, collaboration, and social consciousness.

✦ Apply By: June 24, 2025

Please send your resume to support@moon-studio.co along with a short note (2–3 sentences) explaining why you feel this role is a good fit for you. Additionally, complete this brief questionnaire and include your answers directly in the body of your email.