Thank you for your interest in the Moon Studio! Please review this page, our studio policies, and FAQs before you reach out. The studio is available by email only Tuesday-Friday, from 10:00 am to 6:00 pm PST. We get a large amount of emails daily and are unable to respond personally to inquiries covered by the information already listed on this website. Our communication time in November and December is slightly delayed as it's our busiest shipping season. Thank you so much for your understanding!
As a small business, the Moon Studio always strives to do our best to get back in a timely manner and accommodate our customers as best we can. That said, the Moon Studio is not Amazon and we maintain the right to refuse service. While we wish we could respond to every comment, request, or opinion sent our way, unfortunately, that isn't possible. Please note that Sarah does not read the studio inbox, but gets shown love letters and appreciates every one.
If you are upset with a purchase or with any of the free content provided by the Moon Studio, please know we will not respond to irate or demanding emails, or those that do not respect boundaries or unsolicited business advice. We appreciate the candor of those who want to engage in a respectful manner, but nasty emails won’t be answered. Ever.
We’re all human, so let’s treat each other that way <3
If you're reaching out about the Many Moons Lunar Planner: Please click here to order your 2022 edition and click here to read the full list of stockists including those with international shipping. Please read all of the Planner order terms and our studio policies before contacting us about your order. Thank you!
If you're reaching out about Sarah's availability for Tarot readings, workshops, or other engagements: If you are interested in Sarah appearing at your event, teaching, or lecturing let us know your budget and proposed dates in your request. Sarah's Tarot books are closed. If you're signed up for the Moonbeaming newsletter, you will be the first to know when Sarah is open to new clients! Finally, Sarah is not available for unpaid labor of any kind. Thank you so much for your understanding!