Thank you for your interest in the Moon Studio! Please review this page, our studio policies before you reach out. 

Email: support@moon-studio.co

The studio is available by email only Tuesday - Friday, from 10:00 am to 6:00 pm PT, unless we are closed.
We get a large amount of emails daily and are unable to respond personally to inquiries covered by the information already listed on this website.

As a small business, Moon Studio always strives to do our best to get back in a timely manner and accommodate our customers as best we can. That said, Moon Studio is not Amazon and we maintain the right to refuse service. While we wish we could respond to every comment, request, or opinion sent our way, unfortunately, that isn't possible. Please note that Sarah does not read the studio inbox, but gets shown love letters and appreciates every one.

If you are upset with a purchase or with any of the free content provided by Moon Studio, please know we will not respond to irate or demanding emails, or those that do not respect boundaries or unsolicited business advice. We appreciate the candor of those who want to engage in a respectful manner, but nasty emails won’t be answered. Ever. 

We’re all human, so let’s treat each other that way <3