The Moon Studio maintains the right to refuse service. While we wish we could respond to every comment, request, or opinion sent our way, unfortunately, that isn't possible. Please note that Sarah does not read the studio inbox, but gets shown love letters and appreciates every one. If you are upset with a purchase or with any of the free content provided by the Moon Studio, please know we will not respond to irate or demanding emails, or those that do not respect boundaries or unsolicited business advice. We appreciate the candor of those who want to engage in a respectful manner, but nasty emails won’t be answered. Ever. We’re all human, so let’s treat each other that way <3
ORDERS, RETURNS + EXCHANGES
The Moon Studio happily accepts size exchanges on UNWORN apparel pieces—just email the studio directly with your order number.
The Moon Studio aims to create as little waste as possible, so all order receipts are digital.
Otherwise, the Moon Studio does not offer returns, cancellations, or refunds. Moon Studio customers are responsible for their own purchases. The Moon Studio cannot edit processed order quantities or split orders. The Moon Studio is not liable for lost, damaged, stolen or returned packages. If you're an international customer looking to exchange your original apparel order, there is a return-shipping fee. The Moon Studio encourages you to take full responsibility for your purchasing decisions.
All of the Moon Studio orders that require physical shipping are shipped with USPS Flat Rate Priority Mail (with the exception of posters, those are shipped via USPS First Class). We typically ship out orders two times a week, Tuesday and Thursdays. Thank you so much for your patience, understanding, and support of this micro-business! We love you!
Once an order is prepared for shipment, customers will receive an email from our studio directly (via our site or ShipStation or from Stamps.com) with tracking information. Please allow USPS up to 48 hours to update their system. Please note, sometimes shipping confirmation emails from the Moon Studio can be labeled as spam or land in your promotions folder. Please check email folders before reaching out.
Once an order is out of the studio and with USPS, it is out of our hands: the Moon Studio is not responsible for lost, damaged, or returned shipments. USPS Priority Mail packages are insured by USPS. If USPS has misdelivered or misplaced your order, you are entitled to that compensation but you must file a claim yourself as you are the recipient.
The Moon Studio's online store also offers the Route app which gives customers advanced tracking and shipment protection. Please do not turn this feature on at check out if you are only purchasing a digital download, or online course and/or workshop. Route is intended for physical orders only. You must opt-in to use Route: the Moon Studio is not responsible for Route and cannot refund orders that opt-in to use Route—please shop responsibly. Thank you for your understanding!
The Moon Studio ships within the USA and Canada only. If you are ordering from a country outside of the continental US, you are responsible for any additional costs incurred with customs.
Delivery instructions included in order check-out notes are not guaranteed as we do not deliver the packages ourselves. Please contact your local USPS or delivery person directly.
Thank you for your patience + understanding!
Occasionally the Moon Studio issues discount codes through Sarah's Moonbeaming newsletter. Codes are valid per their stated terms when announced. If customers forgot to utilize the code provided at check-out, the Moon Studio is unable to retroactively apply the discount after the order has been placed. The Moon Studio is unable to cancel orders for customers to re-order with discount codes. One code per customer/order. Please shop responsibly. Discount codes added to check-out notes are invalid per Shopify's commerce features.
The Moon Studio offers sizes XS-4XL! If your size is not listed, it has sold out.
The Moon Studio apparel sizing is unisex. If you're between sizes, we recommend going with the smaller size.
The Moon Studio is only able to offer exchanges on sizes per our available inventory, so please double check your measurements, or compare your favorite tee to a sizing chart to ensure you order the correct size, before you order. If you're between sizes, we recommend going with the smaller size.
The Moon Studio does not always restock sold out pieces. The best way to find out about restocks is to sign up for Sarah's Moonbeaming newsletter. Restocked styles usually become available again within 3-6 weeks, depending on our sweatshop-free supplier and production schedule. Thanks in advance for your patience!
MANY MOON PUBLICATIONS
The Many Moons Lunar Planner is a unique planner that follows the Gregorian calendar year, with all magic holidays, observed holidays & bank holidays for the USA (Northern Hemisphere). The Many Moons Lunar Planner also has every Moon phase and sign the Moon is in for the year, with month and week views, and is printed locally in Southern California.
Within the planner there is ample space to write, and along the way there are gentle reminders of activities according to each Moon phase.
Similar to the Many Moons Workbooks, the author and editor, Sarah Faith Gottesdiener, is joined by a wonderfully diverse collective of experienced practitioners of various modalities.
Magical workbooks, like no other: the Many Moons workbooks have changed lives many times over. Using magic, energy work, Tarot spreads and archetypes, gentle reminders, self-help ideas and journaling prompts—the Many Moons workbooks utilized the phases of the Moon in real time to get readers anchored, in touch with their intuition, and on their path with more intention, and more results.
The workbooks were born out of a workshop Sarah Faith Gottesdiener began teaching over 4 years ago. Much of the current New Age thought and information out there about Moon phase work has been informed by Many Moons.
ONLINE COURSES + WORKSHOPS
Sarah Faith Gottesdiener hosts a variety of workshops through the year, online and in-person in her local LA area—as well as in the Bay, New York, New England, Canada, the United Kingdom, and more.
These workshops cover a variety of different metaphysical topics: Moonbeaming, Tarot, Intuition 101, Moon Money Magic, and more.
The Moon Studio’s online courses and workshops taught by Sarah are perfect for those looking to deepen and enhance their personal, magical practice—designed as self-studies to support students as they deepen their own practice and intuition. For those desiring tools, techniques, and suggestions from a seasoned, practicing, feminist witch; for anyone wishing to go inward, to reset and recommit to themselves and their dreams—these offerings are great opportunities to grow.
For those looking for personal, one-on-one time with Sarah: please book a Tarot reading instead.
Online courses and workshops typically consist of live, online-lectures (via ZOOM), replay recordings, meditations, worksheets, supplementary reading, Tarot spreads, and more.
Refunds or cancelled enrollments are not available for any online workshops or courses. Payment plans are available on a limited, first come, first served basis when advertised. A limited amount of sliding scale scholarships are available for BIPOC students for live, online courses and workshops. The Moon Studio’s online courses and workshops do require basic computer and internet literacy as Sarah and her studio cannot offer tech support.
Before you contact the Moon Studio to learn more about collaborating: please note that we DO NOT accept wholesale accounts looking to carry the Many Moons Lunar Planners ONLY. If you want to carry any of our other items (prints, zines, apparel, totes, etc.) consistently, please reach out with details and we will get back to you as soon as possible with information on our studio minimums, production time, and more! If your store’s name includes culturally appropriative language such as “spirit animal”, “tribe”, “gypsy”, etc., we politely decline your inquiry. We do our best to not work with stores that sell appropriative products or utilize that language. Thanks for your understanding!
Please review the studio's FAQ page for any other questions. Thank you for your support!